Privacy Policy

A CUSTOMER’S PRIVACY

From those who interact with our website we collect the IP address, pages visited, how long a user spends on the website, whether they added an item to their shopping cart, what they purchased any any additional contact information voluntarily provided by the site user. A site user volunteers their information only if they sign up for the V Couture newsletter, if they setup an account on our website and when they make a purchase. We collect e-mail addresses of those who post messages to our bulletin board; the e-mail addresses of those who sign up to receive promotional emails from us; the e-mail addresses of those who communicate with us via e-mail; user-specific information on what pages visitors access or visit; and information volunteered by the visitors, such as survey information and/or site registrations.

The information we collect is used for internal review, to improve the content of our web page, to customize the content and/or layout of our page for each individual visitor, to notify consumers about updates to our web site, to contact consumers for marketing purposes, and to notify consumers of order statuses, shipping confirmations, etc. We use cookies to record past activity at a site in order to provide better service when visitors return to our site, customize web page content based on visitors’ browser type or other information that the visitor sends or supplies.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at info@vcouture.com. Please allow 10 days from sending us such an email to remove you from our e-email contact list. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at 419-874-5000. Please allow 10 days from making such a request to remove you from our mailing list.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events and promotions. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list we use to make these communications. Please allow 10 days from calling us to remove you from our calling contact list.

INFORMATION SECURITY

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address. Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information to law enforcement or other government officials in response to a subpoena or as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Changes to Privacy Policy: We may from time to time make changes to this Privacy Policy. If we make any material changes in this Privacy Policy, we will post a notice, before changes go into effect, on our web site notifying users of the change. We will honor any request from a user, which must be by email or otherwise in writing, that such user’s information not be used in the manner described by any such Privacy Policy amendment.